jl9797 Privacy Policy

This Privacy Policy ("Policy") describes how jl9797 ("jl9797", "we", "us", "our") collects, uses, discloses, stores, and protects the personal data of individuals ("you", "Player", "user") who access or use the jl9797 online gaming platform available at jl9797.club and any associated mobile or web applications.

This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (the "DPA") of the Philippines, its Implementing Rules and Regulations ("IRR"), and the advisory opinions and guidelines issued by the National Privacy Commission ("NPC"). It should be read in conjunction with the jl9797 Terms & Conditions and Responsible Gaming Policy.

By registering for a jl9797 Account or otherwise using our Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the jl9797 platform.

For the purposes of the Philippine Data Privacy Act of 2012, jl9797 acts as the Personal Information Controller in respect of all personal data collected through the jl9797 platform. This means jl9797 determines the purposes and means by which your personal data is processed.

Where jl9797 engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification providers, or cloud infrastructure services — such providers operate as Personal Information Processors under the DPA and are bound by contractual obligations to process data only in accordance with jl9797's documented instructions and applicable Philippine law.

jl9797 collects the following categories of personal data in connection with the operation of the Platform and delivery of its Services:

Collected when you create a jl9797 Account:

Collected to satisfy PAGCOR-aligned KYC and AMLA compliance requirements:

• Government-issued photo identification document number and expiry (UMID, Passport, Driver's License, PhilSys, SSS ID, Postal ID)
• Scanned or photographed copies of government-issued ID documents
• Selfie photograph for liveness verification
• Proof of address documentation (where required for enhanced due diligence)
• Source of funds or source of wealth declarations (for high-value accounts subject to enhanced KYC)

• GCash, PayMaya (Maya), or other e-wallet account identifiers (not full wallet credentials)
• Bank account details (for bank transfer transactions via BDO, BPI, Metrobank)
• USDT wallet address (for cryptocurrency transactions)
• Deposit history, withdrawal history, and transaction amounts in PHP
• Wagering history — game types, bet amounts, outcomes, and timestamps

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser information
• Login session data — timestamps, duration, and device fingerprint
• Cookie identifiers and session tokens
• Platform interaction data — pages visited, clicks, and navigation patterns

• Live chat transcripts between you and jl9797 support agents
• Email correspondence submitted to jl9797 support channels
• Records of formal complaints and their resolution outcomes

jl9797 collects personal data through the following means:

• Directly from you: When you register an Account, complete KYC verification, make a deposit or withdrawal, contact support, or interact with any feature of the Platform that requires you to submit information.
• Automatically through your use of the Platform: Technical data including IP address, device information, session logs, and cookie data are collected automatically when you access jl9797.club, as described in Section 8.
• From third-party verification providers: When KYC is processed through a third-party identity verification service, that provider may return enriched identity data (such as document validation results) to jl9797.
• From payment service providers: Payment processors confirm transaction status and may provide transaction reference data to jl9797 for reconciliation purposes.
• From PAGCOR or other Philippine regulatory authorities: In connection with compliance investigations or as required by lawful regulatory direction.

Under the Philippine Data Privacy Act of 2012, jl9797 relies on the following lawful bases for processing your personal data:

jl9797 uses collected personal data for the following specific, documented purposes:

• Account administration: Creating, maintaining, and managing your jl9797 Account, including password resets, account balance management, and account security monitoring.
• Age verification and KYC: Confirming that all players meet the minimum age requirement of 21+ in accordance with Philippine gaming law, and satisfying PAGCOR-aligned KYC obligations.
• Payment processing: Facilitating deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, and USDT, and reconciling transactions against your Account balance.
• Fraud detection and prevention: Identifying and investigating suspicious activity, including duplicate Account detection, bonus abuse patterns, and unauthorized login attempts.
• AMLA compliance: Monitoring transaction patterns for potential money laundering indicators and fulfilling mandatory reporting obligations to the Anti-Money Laundering Council (AMLC) where legally required.
• Responsible gaming: Monitoring play patterns to identify potential problem gambling behaviours, enforcing deposit limits and self-exclusion requests, and delivering responsible gaming communications.
• Customer support: Responding to your enquiries, complaints, and support requests, and maintaining records of support interactions.
• Platform improvement: Analysing aggregated usage data to improve game selection, interface design, payment flows, and overall platform performance.
• Marketing (with consent): Sending promotional offers, bonus notifications, and platform news via your preferred communication channel (email, SMS, or in-platform notification), where you have provided consent and not subsequently withdrawn it.
• Legal compliance: Meeting any obligations imposed by Philippine law, PAGCOR regulations, court orders, or lawful requests from Philippine competent authorities.

jl9797 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment service providers: GCash (Mynt), Maya (Voyager Innovations), participating Philippine banks (BDO, BPI, Metrobank), and crypto payment processors — to facilitate deposits and withdrawals. These providers receive only the minimum data necessary to process the specific transaction.
• KYC and identity verification providers: Third-party identity verification platforms engaged to conduct document verification, liveness checks, and age confirmation on behalf of jl9797. These providers are contractually prohibited from retaining or using your data for their own purposes.
• Cloud infrastructure and hosting providers: Servers and database infrastructure used by jl9797 to operate the Platform are provided by reputable cloud service providers. These providers process data only as instructed by jl9797 and are bound by data processing agreements aligned with DPA requirements.
• Fraud prevention and cybersecurity services: Third-party services engaged to detect account fraud, bot activity, and security threats. These services analyze technical signals and device fingerprint data.
• PAGCOR and Philippine regulatory authorities: jl9797 may be required by law or PAGCOR regulation to disclose player data to competent Philippine authorities. Such disclosures will be made in accordance with applicable legal requirements.
• Anti-Money Laundering Council (AMLC): jl9797 is subject to mandatory suspicious transaction reporting obligations under the Anti-Money Laundering Act (RA 9160, as amended). Certain transaction data may be reported to the AMLC as required by law.
• Legal and professional advisers: jl9797's legal counsel, auditors, or compliance consultants may access personal data on a strictly confidential basis in connection with legal proceedings or compliance reviews.

jl9797 uses cookies and similar tracking technologies (including session tokens, local storage objects, and device fingerprinting signals) to operate and improve the Platform. Cookies are small text files placed on your device when you visit jl9797.club.

You may manage cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies will impair the functionality of the jl9797 Platform and may prevent login or proper account access.

jl9797 retains personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable Philippine law and regulation. The following retention schedule applies:

Upon expiry of the applicable retention period, jl9797 will securely delete or anonymize the relevant personal data in accordance with established data disposal procedures. Data subject to ongoing legal proceedings or regulatory investigation will be retained until such matters are resolved.

jl9797 implements appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• Transport Layer Security: All data in transit between your device and jl9797 servers is protected using TLS 1.2 or higher (256-bit encryption). The Platform enforces HTTPS across all pages.
• Encryption at rest: Sensitive personal data — including KYC documents, financial records, and authentication credentials — is encrypted using AES-256 or equivalent standards in the data storage layer.
• Access controls: Access to personal data is restricted to jl9797 personnel and authorized third-party processors on a strict need-to-know basis. Role-based access controls and multi-factor authentication are required for all internal data access.
• Password storage: Account passwords are never stored in plain text. They are processed using industry-standard one-way hashing algorithms with per-account salting.
• Intrusion detection: jl9797's infrastructure is monitored for unauthorized access attempts, anomalous traffic patterns, and potential security incidents on a continuous basis.
• Vulnerability management: Regular security assessments, penetration testing, and patch management are conducted to identify and remediate potential vulnerabilities in the Platform.
• Data breach response: jl9797 maintains an incident response plan aligned with NPC breach notification requirements. In the event of a personal data breach that poses a real risk of serious harm, jl9797 will notify affected players and the NPC within the timeframes prescribed by the DPA and NPC Circular 16-03.

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data processed by jl9797. These rights are not absolute and are subject to applicable exemptions under the DPA:

To exercise any of the above rights, please contact the jl9797 Data Protection Officer through the channels described in Section 16. We will verify your identity before processing any rights request. Identity verification is necessary to prevent fraudulent access to third-party data. jl9797 aims to respond to all rights requests within fifteen (15) business days of receipt of a complete, verified request.

Where jl9797 becomes aware that personal data has been collected from an individual who does not meet the minimum age requirement, the relevant Account will be immediately closed, all data will be securely deleted in accordance with our data disposal procedures (except where retention is required by law), and any deposited funds will be returned to the originating payment method following appropriate verification.

Age verification is a mandatory step of the jl9797 KYC process. jl9797 relies on government-issued Philippine identification documents and technical age verification procedures to confirm that all active players meet the 21+ age requirement before any withdrawal is processed.

The jl9797 platform is operated for and primarily serves users in the Philippines. However, certain service providers engaged by jl9797 — including cloud infrastructure providers, identity verification platforms, and certain payment technology partners — may process or store personal data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, jl9797 ensures that such transfers are subject to appropriate safeguards in accordance with Section 21 of the DPA and the NPC's rules on cross-border data flows. These safeguards include contractual clauses requiring recipient organizations to apply data protection standards equivalent to those required under Philippine law.

By using the jl9797 platform, you consent to the transfer of your personal data to third-party service providers in other jurisdictions to the extent necessary for the operation of the Services, subject to the safeguards described above.

The jl9797 platform may contain links to or integrations with third-party services — such as payment gateways, game providers, or identity verification tools — that operate under their own privacy policies. jl9797 is not responsible for the data processing practices of third-party services accessed through the Platform.

When you interact with a third-party payment service such as GCash or PayMaya through the jl9797 cashier, your interaction with that service's interface is governed by that service's own privacy policy and terms of use. jl9797 receives only the transaction confirmation data required to credit your Account balance — it does not receive your GCash PIN, PayMaya password, or full payment credentials.

jl9797 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or operational requirements. The revised Policy will be published on jl9797.club with a new Effective Date and Version number displayed at the top of the page.

Where changes are material — meaning they significantly affect the way we collect, use, or share your personal data — jl9797 will provide advance notice to registered players via email or in-platform notification at least fourteen (14) days before the changes take effect. Continued use of the Platform after the Effective Date of a revised Policy constitutes your acceptance of the updated terms.

Players who do not accept a revised Privacy Policy may request Account closure. Outstanding Real Money Balances will be returned to the player's verified payment method, subject to standard KYC and withdrawal conditions.

For all data privacy enquiries, rights requests, or complaints about jl9797's data processing practices, please contact the designated Data Protection Officer through any of the following channels:

If you are not satisfied with jl9797's response to your data privacy complaint or rights request, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent data protection supervisory authority. The NPC may be contacted through its official website at privacy.gov.ph.